Returns & Exchanges
At Volk Optical, we want you to be completely satisfied with your fashion-forward eyewear. If you are not perfectly happy with your purchase, we offer a seamless 30-day return policy for all unworn and original-packaged items.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your eyewear in its original case.
Ship the Package
Drop off your package at any authorized carrier location, ensuring the new shipping label is clearly visible and the box is properly sealed.
Receive Your Refund
After our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing